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Author Topic: Sdb problem. Access violation at adress 0047ED37 in module "sdbV.exe  (Read 4598 times)
antonio
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« on: February 06, 2008, 09:55:55 pm »

Hello,

I have a problem with the new SDB programm.

In trying to go to the tasks of the Development instructor Database a screen pops up saying:
Access violation at adress 0047ED37 in module "sdbV.exe", Read 00000057

after that if I try to open a section pops up other screen saying
sdbv
Division by Zero

I am sure I didn't do anything to the program; i detected it when setting the program in one of the teachers laptops. After I went to the terminalsrv and verify the same was happenning there.

Any help?

Sorry to have posted this message in a complete wrong place. Can you delete it?
« Last Edit: February 26, 2008, 06:10:23 pm by morten44 » Logged
morten44
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« Reply #1 on: February 07, 2008, 12:12:41 am »

Hi Antonio
I have removed the one you posted incorrect.
I logged on to your server, but could not replicate the fault.
I tried to click around for 5min with no fault.
The fault is a known fault that sometimes pop up. Its nothing you have done wrong.
Do you get it if you try again now?
Do you get it when logged on as Administrator or another user?
The normal fix to this is just to restart SDB. if no joy, restart your server.
Reply below here with the outcome.
If it happens to often we have to look into it. But if it is a one off, I dont think we have a solution to this problem.

Regards
Morten
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antonio
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« Reply #2 on: February 12, 2008, 04:10:25 pm »

Hello Morten Smiley

Thanks for the answer.
It is happening more than once but now I'm in the position to monitor it when it happens.
I will make you know when and how it happens.

 
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asger
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« Reply #3 on: February 13, 2008, 08:13:29 am »

Hello Antonio
I believe I have solved the problem for you:
I think the problem was this:
You got your new server earlier this month.
You wanted all the content of the new DI database imported to your SDB database on the school.
SDBv4 version M does NOT have the feature for importing courses.
SDBv4M is for now the last release of the program.
In order to import both studies and courses: I installed a testversion = N, SDBv4Nb for importing the whole new DI database.
We succeeded in the import.
But unfortunately the testversion SDBv4Nb was not uninstalled.
This is now done.
The SDBv4Nb automatically updated the database with new fields - I removed these fields with MySQL Control Centre.
Se your changelog file at the computer for more details.
I did testing of both teacher and student: adding new tasks, studies. Student sending study tasks, participating in courses, making new experiences.
Point is counted correctly.
I could not provoke any errors.
Please test thouroughly and post a reply of your results.

BR
Asger
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antonio
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« Reply #4 on: February 13, 2008, 12:43:36 pm »

Hello, Asger

Thank you for working with this problem.

I was testing the database both as teacher and student.
I didn't have any erroer message until now.

But there is a problem with the scan files in both the new and old databases.
They can't be open. I think is the path.

Thanks to check it out!
antonio
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asger
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« Reply #5 on: February 14, 2008, 09:24:30 am »

Hello Antonio.
Missing files.
I logged in to your server. I can see the error.
I believe we could see scanned files when I left our schools.
So something has been changed. Yes, could be this:
I uninstalled SDBv4Nb and reinstalled SDBv4M.
Please verify if the fault with scanned files came after reinstalling ver. M.

Try this: In SDB-program:
Rename the path for scanned files from a shared folder name to a local name:
\\terminalsrv\sdbdata\DRH2007
to
B:\sdbdata\DRH2007
(Remember your server use B as driveletter - For the GPO to work correctly: Users not seen the drive with data)
I have noticed that the SDBv4M in some installation has an error NOT working with path to shares.

Asger
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morten44
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« Reply #6 on: February 14, 2008, 10:57:37 am »

Hi
I logged in as Administrator and I could se the problem. I checked the shared premission on the SDBDATA folder and Administrator was not listed. I added administrator and now I can open the scanned files.

Question: When you say its not working, was that when you where logged on as Administrator or Teacher/Student.
Can you replicate the fault now?

Regards
Morten
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antonio
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« Reply #7 on: February 14, 2008, 11:19:14 am »

Hello!

I replicate the fault and the students can see the scan files.

I was logged as administrator before you have poste.

So I think there is one more problem solved SmileyWink

Thanks.

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morten44
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« Reply #8 on: April 16, 2009, 06:30:55 pm »

a possible solution has been posted on

http://www.dmm-support.dk/smf/index.php?topic=329.0

Kind regards
Morten
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morten44
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« Reply #9 on: December 11, 2014, 11:26:48 am »

Hi
We need some more information
What school are you from?
What version of SDB are you running?
You see the issue for everyone that logges on or just when logging in as administrator?
The error code written is for googleMon.exe and not sdbv.exe

Kind Regards
Morten
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